Complaints

Complaint written on blackboard

If you wish to register a complaint, please write to NWIA Limited, 5 Warrenwood Road, Wrexham LL12 7RN or telephone 01978 313420.

A summary of our internal complaints handling procedures for the reasonable and prompt handling of complaints is available on request and if you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service at www.financial-ombudsman.org.uk or by contacting them on 0800 023 4567.